Two DBM crane service trucks with their cranes raised on both sides of a yellow Volvo articulated haul truck at a desert jobsite

Contact DBM for Service, Parts, Sales & Rentals

Calls and texts to (775) 625-0062 reach our office in Fernley. The office passes each service call, parts order, or question about buying, renting, selling, or financing a machine to the team that handles it. When a machine is down right now, a phone call gets a truck scheduled faster than a written request.

Call or text the office Send a written request

Shop, yard & parts: 2366 Resource Dr, Fernley, NV 89408
Field service: Anywhere in Nevada, and California from Sacramento to Bakersfield
Parts & used machines: Shipped to any address in the United States

Service, Parts, Sales & Rental Requests

Choose the kind of request, and the form shows only the fields that request needs. When you send it, the request goes to the team that handles that work. The screen then shows a receipt of what you sent.

If your request is easier to explain by phone, call or text the office at the number below.

(775) 625-0062

The office answers calls and texts on this number, so you can text photos of the machine or its serial plate from the jobsite.

What is this request about?

You have not chosen a request type yet. When you choose one, the form shows only the fields that request needs.

Make and modelOptional

For example, an XCMG XE18U mini excavator.

Serial numberOptional

Hours on the meterOptional

Where the machine isOptional

Enter the city and state, or the jobsite address.

Rental start dateOptional

Rental end dateOptional

Tell us what you needOptional

Add any detail that helps the office pass your question to the right team.

PhotosOptional

The machine or the part

The serial plate

No photos added.

Photograph the machine only when it is shut down, the attachments are lowered, and it is safe to approach. The request still sends if a photo fails to upload.

Your name

CompanyOptional

Phone

Enter a phone number, an email address, or both, so we can reply by call, text, or email.

CHECK THIS

We use the details in this form only to answer your request. Read the privacy notice

SENT Request received The office reads the request and passes it to the team that handles that work. If you send a request after hours, we answer it the next day.

For a machine that is down right now, call (775) 625-0062, because a phone call gets a truck scheduled faster than a written request.

Call DBM(775) 625-0062

What to Send with Each Kind of Request

When a request includes the details listed on its card, the team can reply with a price, a schedule, or an offer instead of follow-up questions. The link on each card opens the form above with that request type already chosen.

Service or RepairSend the make, model, and serial number, what the machine is or is not doing, any fault code on the display, and the site address. With those details, we can send the right technician and the right parts on the first trip.Start a service request PartsSend the brand, the serial number, and the part number or a description of the part. Add a photo of the part or the serial plate, so the parts department can confirm the exact part and its delivery date.Request a parts quote Buying a MachineTell us whether you want a new XCMG or a used machine, the work it will do, the size or class you need, and where it will work. With those details, our sales team can check availability, pricing, and delivery.Ask about a machine Renting a MachineSend the machine class, the jobsite location, and the start and end dates, so the rental team can quote the machine by the month. Some large machines carry a three-month minimum. We rent to contractors and commercial operators, not to homeowners.Request a rental quote Selling or Trading InSend the make, model, hours, and condition, with photos of the machine, its serial plate, and any damage. Our sales team reviews them and replies with an offer.Request an offer

Service, Sales & Shipping Coverage from Fernley, Nevada

Our shop, yard, and parts department are at 2366 Resource Dr, Fernley, NV 89408, east of Reno on Interstate 80. Our field service covers all of Nevada and the part of California from Sacramento to Bakersfield. We ship parts and used machines anywhere in the country.

Call about your site

FIELD SERVICE: Anywhere in Nevada, and in California from Sacramento to Bakersfield, including Bishop and Mammoth Lakes
NEW XCMG SALES AND RENTALS: All of Nevada and neighboring California counties
PARTS AND USED MACHINES: Shipped to any address in the United States
FIELD ARRIVAL: Usually the day after you call, and sometimes the same day

Map areas are approximate, so call to confirm coverage for a specific site.

Visiting the Fernley Yard & Reaching the Right Team

Calls to (775) 625-0062 reach the office. Our service team and parts department handle repairs and parts. Our sales and rental team handles buying, renting, selling, and financing.

Visiting the YardOur shop and yard are at 2366 Resource Dr, Fernley, NV 89408. If you call before you drive out, we can have the right person, the machine, or the part ready when you arrive.Call before you visit A Machine Is DownCall or text the office with the make, model, what the machine is doing, and where it is. The service team schedules a truck, usually for the next day and sometimes the same day. If no one picks up, send a service request with the same details, and the service team calls you back.Send a service request Buying, Renting, or SellingAsk for our sales and rental team, and tell them the machine and the jobsite location. The team confirms whether the machine is available and whether the jobsite is inside our sales and rental territory, which covers Nevada and neighboring California counties.Send a sales or rental question

Call or Text the Fernley Office

Tell us the machine, the work, and the location in your first call or text. The office tells you which team handles it and when a truck, a part, or a machine can reach you.

Call(775) 625-0062 Send a written request

Our shop, yard, and parts department are at 2366 Resource Dr, Fernley, NV 89408, east of Reno on I-80.